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The Silhouette Process

Want to know how the ordering process works? Hopefully this answers all of your questions and you feel confident proceeding with your order.

FAQ's

Q. I'm unsure my photo will work for a silhouette. Can I have you look at it first? 
A. Of course! Email it to jessicabeavercreative@gmail.com and I'll take a look at it. First though, take a look at the Photo Tips above. Those can help you! 

Q. What's your turnaround time? 
A. It depends on the time of year! Orders around the holidays (starting Oct-Dec) and Mother's Day (April-May) will require additional lead time. Typically I can turn around a proof in 2-4 business days and print & ship within a week after that. Please check in via email or Instagram DM during the peak time frames mentioned above if you're concerned about timing. 

Q. Do you offer refunds?
A. If you'd like to cancel your order within 24 hours of placing it, you may do so. I do not offer refunds past the 24 hour window and once drawing of your silhouette has begun. If you are unhappy with your silhouette for any reason, I will do my best to make it right! So far, that's never been an issue :) 

Q. I like the profile from one picture and the hair from another picture. Can you combine the two to create the perfect silhouette? 
A. Unfortunately I cannot combine photos or create silhouettes using multiple photos. It's important to make sure you're happy with your photo choice prior to ordering. Please see the Photo Tips for getting the best results.

Q. What kind of paper do you print on?A. 60# smooth matte white photo paper (like cardstock). I use Canon high quality inks. Prints are then packaged in a sturdy cardboard envelope and shipped First Class via USPS.