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The Silhouette Process

Want to know how the ordering process works? Hopefully this answers all of your questions and you feel confident proceeding with your order.

How It Works

1. Select your desired Size, Color and Font. I am happy to add a name, age, year or short quote underneath the silhouette or select "None" to leave it blank. If you'd like a verse layered on top of your silhouette, select from the Hand Lettered Collection.

2. Upload your best photo - make sure you're happy with it! It's what I'll use to create the silhouette. Please see Photo Tips below.

3. Add to cart. Repeat with any additional silhouette orders and checkout. You'll receive a confirmation at the email address entered at checkout and I'll get to work on your order! Using the same email, I'll send you a proof to approve within 3-5 business days where you'll be able to make any minor changes - color, orientation, small profile edits (extensive edits will incur a redraw fee). Once approved, I'll print and package up your silhouette(s) and ship to your door!

Photo Tips

+ Squat down and take a picture at eye level, directly from the side (you shouldn’t see the other cheek or eye).

+ Ensure the photo is sharp and not blurry and is taken in good lighting.

+ Photos should preferably be taken against a simple background like a wall with the entire head, neck and shoulder visible (not cropped out).

+ A note about hair: Make sure the subject’s hair is how you like it! Do not photograph wet hair. Long hair should be pulled up for best results. My style is to draw all the messy curls and flyaways as it gives character, so let me know if you prefer a cleaner look. I cannot create a composite from multiple photos, however if you’d like me to add or take away a hair bow I can do that! 

For when kids won't cooperate...

Getting a great photo of kids sometimes requires different strategies. To get sharp, eye level pictures, try these tips. If it becomes a battle, STOP and try again later :) 

+ Tell them to be as “still as a statue”.

+ Have someone measure their height while you stand to the side and take a picture of how tall they’ve gotten!

+ Take a profile picture of everyone in the family, even favorite stuffed animals! Hopefully they’ll want theirs taken too.

+ If you allow TV time, take a pic while they’re focused on the programming (and not what you’re doing).

+ For young babies, snap a pic while they’re asleep on their side or hand someone dangle a fun toy in front of their face while you snap a pic from the side. You can also cradle their head in your hands while someone else takes a pic from the side.

FAQ's

Q. I'm unsure my photo will work for a silhouette. Can I have you look at it first? 
A. Of course! Email it to jessicabeavercreative@gmail.com and I'll take a look at it. First though, take a look at the Photo Tips above. Those can help you! 

Q. What's your turnaround time? 
A. It depends on the time of year! Orders around the holidays (starting Oct-Dec) and Mother's Day (April-May) will require additional lead time. Typically I can turn around a proof in 2-4 business days and print & ship within a week after that. Please check in via email or Instagram DM during the peak time frames mentioned above if you're concerned about timing. 

Q. Do you offer refunds?
A. If you'd like to cancel your order within 24 hours of placing it, you may do so. I do not offer refunds past the 24 hour window and once drawing of your silhouette has begun. If you are unhappy with your silhouette for any reason, I will do my best to make it right! So far, that's never been an issue :) 

Q. I like the profile from one picture and the hair from another picture. Can you combine the two to create the perfect silhouette? 
A. Unfortunately I cannot combine photos or create silhouettes using multiple photos. It's important to make sure you're happy with your photo choice prior to ordering. Please see the Photo Tips for getting the best results.

Q. What kind of paper do you print on?A. 60# smooth matte white photo paper (like cardstock). I use Canon high quality inks. Prints are then packaged in a sturdy cardboard envelope and shipped First Class via USPS.

Ready to order? Let's go!